Customer reviews of our tape and record digital transfer service. Hear what people have to say about Reclaim Media!

Real-deal customer reviews!

A week or so after your order ships, an auto-email goes out asking for your feedback. Over five years of business we've racked up quite a few.

(Note: Many of the reviews below use our old company name "Cassettes2CDs," which we changed to "Reclaim Media" in Nov 2007.)

"I've received and played thru all 4 CDs which you made from my old 'home made' cassette tapes, and the result was fantastic - much better than I ever expected. You certainly got them done fast enough - it took longer for my mail carrier to deliver them that it did you to make them!"

"3rd Order with this company. They do great work and are always prompt with e-mails and such. I highly reccomend them."

"I've used these guys multiple times. Their service is consistently exceptional; nothing less."

"Ryan was great and he did everything to help me out!! A++++ in my book!!!"

"This service is the best. I was so worried about the cassettes that I had made years earlier would break and become useless. Some of this music is absolutely impossible to re-located or replace. I now have a permanent copy. I will most certainly use them again. Keep up the good work."

"The sound quality is better than the original."

"This is the second time Ive used this company since February. They are very easy to deal with and stick to their word as to what to expect from them. I would use them again without any questions. I think youll be satisfied with their service."

"I am a satisfied repeat customer, having used Cassettes2CDs services before. Anybody considering having their cassettes or records converted to CDs should take a look at what this company has to offer. They provide what I demanded: careful handling of my rare old albums, and attention to detail when it comes to high-quality audio reproduction. You could probably transfer your own albums to CD but there is NO WAY youll be able to do it as professionally as Cassettes2CDs does. Youve likely heard that if somethings worth doing, then its worth doing right/.Cassettes2CDs will certainly do it right, and youll be glad you used their service. Check out their website; it explains everything."

"I must admit, I was a bit skeptical at first, but I cant be more satisfied now. My cassette tapes are over 20 years old, but the quality of the CDs are excellent. I was informed by e-mail of the progress made, but it was a bit of overkill :) A received and shipped e-mail would be enough for me. The price was fair, especially with the prepaid mailer which made shipping very easy. I cant complain about a thing."

"Outstanding! They came out great and timely. I really like the email updates. I will use them again."

"Everything is great and always goes smoothly. They are very helpful and are friendly when you have questions, which is really nice."

"Absolutely worth doing. Especially for old cassette tapes that don't stand a chance of ever being reissued on CD and are NOT to be found on the 'net for copying. Thanks for an excellent transaction."

"The site is not only easy, but there are real and friendly people to talk to either online or over the phone. I would recommend it."

"They sent me exactly what they said they would and I cant thank them enough for saving these irreplaceable conversations for me. The gentleman who made the tapes passed away and I was getting concerned with losing what he had created by playing them over and over. I no longer have that concern. Excellent quality. I did enclose a written deviation from my initial request, but didnt receive a response. Other than that, I have absolutely no complaints. Overall, I would definitely recommend their service to others. ..."

"Great communication; perfect service & speedy return. THANKS!"

"For converting my scratchy, obscure old treasured irreplaceable record to a CD and MP3s, I simply cannot thank you enough. Thank you thank you thank you!!!"

"I could not have been more pleased with the whole process! I was at first hesitant about sending off my only copies of some very precious out of production recordings but Cassettes2CDs really came through for me. I would definitly use their services again and would highly recommend them. Joanne, MA"

"You wont find a better transfer service--and Ive looked around a lot. These guys are terrific--I highly recommmend them."

"Cassettes2CDs converted to an album to CD for me. They did a great job for a reasonable price in a short time, with excellent communication along the way. Superlative service. Dont hesitate to use them!"

"I will tell everyone to change their mix tapes to CDs using your service! Very professional and very customer-oriented. Thank you for making me feel like my one-of-a-kind tape was in good hands."

"Excellent job with making my cassette tapes into Mp3s I uploaded them to my ipod and was ready to go. Just wish the answering the e-mails was a little quicker but overall I do highly recommend their service to other customers."

"I was very pleased with the service. Like others, I didnt know what to expect, but the past reviews were generally very positive so I decided to take a chance. In any case, I had no other way to listen to my records. Thank you for doing such a great job. I bought the whole collection of my favorite group on eBay and used this service to convert albums to MP3 that I could not get on CD. The service was easy. I purchased the 10 LP box for $129; it was delivered to my house; I packed it up; dropped it off at the UPS store; and got it back quickly. Emails arrived as described. The only thing that is a drawback, but it is not the fault of the merchant, is that some of my records had been used quite a bit. Therefore, there was some crackling in the MP3s, but considering the records were nearly 35 yers old, it wasnt too bad. And this was only for some of the records. All in all, great service. Thanks for letting me relive old memories through music I never thought I would hear again! I will use this merchant again."

"This service really has the process organized to perfection. An automated e-mail outlining their progess is sent every day after they receive the media to process, and the job is completed quickly and mailed back to me by my chosen carrier. The price is the best I have seen for this service and this company clearly has no equals. Check out their excellent website to see for yourself. I will continue to use them for all of my cassette and LP conversions to CD. A valuable service to the community!"

"A unique, efficient and valuable service!"

"Cassettes2CD.com did a great job transferring 3 long lost cassettes of mine to CD. I enjoyed the firms daily status reports emailed to me. The finished CDs arrived in the mail a week after shipping. Quite reasonable for a trip from Seattle to Toronto, Canada. Thanks Cassettes2CD.com!"

"Extremely easy and professional transaction. Excellent daily communition from the vendor to me, keeping me informed of the process of my order! I have recommended this vendor to all my friends and family and will definitely use again myself!"

"Cassettes2CDs transfered our 40 year old cassette recordings onto CD and provided us with professional service, great communication and the final product was Superior and of high Quality! Happy Customers in WASHINGTON!"

"I was confused on some of the wording on the ordering information. I had to call them to clarify and they were very nice and pleasant. I would do business with them again - definitely!!"

"Good price, prompt service, frequent updates when I had a cassette copied to CD. Would use them again."

"The folks here did a magnificent job of converting two five year old cassettes taken at a noisy dinner, and recording family history from a 95 year old friend of our grandparents and parents. The CDs are fantastic. They are clear and much more understandable than the cassettes as far as I am concerned. Service was rapid and reasonable and communication throughout was perfect. Recommend them without reservation. NS in PA"

"This company performed exactly as advertised. I sent them an irreplaceable one of a kind LP record to copy for me, and they returned it very quickly in perfect condition with a quality sounding CD. Good job!"

"This is my second order with this merchant and the service is great. I got updates on what was happening, which is really nice. The price is reasonable and the finished product is excellent. I highly recommend Cassettes2CDs."

"I was somewhat apprehensive about using this service as the album I sent was irreplaceable. However, I read previous reviews and decided to give them a try and I am so glad that I did. I shipped my package and was notified immediately when it arrived as well as the daily updates their site promised. The turnaround time was surprisingly fast and the price was more than reasonable. I just received my CDs and they are better than I was expecting since the album was 32 years old. I can now listen to music I havent heard in 20 years, it really brings back memories and I could not be more pleased. I would definitely use this service again and would highly recommend it to anyone who has vinyl that they want to be able to listen to without a record player. I applaud their professionalism, skill, and honesty, great job!"

"Wonderful work! I am suggesting this service to my bandmates and friends as well."

"I found this business to be very organized and professional. They quickly responded to my questions & concerns. I had a very large order and it went through their process in less than a week. I recommend them highly. MK in Alabama"

"These guys are so great- and so cool! There turnaround time is excellent. The quality of their work is the best. The customer service improves year after year. The daily emails are helpful in letting you know the status of your order."

"Had a cassette made by a band my son was close to in college. Wanted to be able to play it for his wedding - some of them would be there to enjoy it with him. Found Cassettes2CDs on the internet. From my initial contact with them (call, leave message, got right back to me, professional, courteous) I could tell they were the real deal. Mailed the cassette. Got the whole thing back in less than a week. Full ability to track the order plus email updates on thier progress. Truly excellent customer feedback. No way to be anxious. And when the CD arrived it worked perfectly. So I now have a very happy son who thinks his rather is really senditive to him and his friends and really wants to help make his wedding special. Thanks, in part, to the wonderful folks at cassettes2cds."

"needless to say i was worried about sending a cassette through the mail to these guys. the cassette was irreplacable(out of print a long time ago). these guys did an amazing job with it to calm my fears. if i had more that i wanted to convert, i would have no worries about this company now. great service and a quick turnaround to get the cd back to me. they kept me informed of when i could expect it back and it arrived in great shape. as a person that grew up with cassettes before cd's made it here, this service is a great thing to find."

"Cassettes2CDs was quick and efficient in transferring my late grandfathers last sermon from cassette to digital audio. It was an invaluable item to have and they took excellent care with the original audio as well as producing a quality copy on digital. Their prices were also very affordable for their services and everyone I spoke with was incredibly helpful and friendly. I was very impressed with their company."

"Professional merchant with outstanding service, excellent communication and secure shipping. Very pleased with the quality CDs made from my 20-year-old cassettes. Would definitely do business again - highly recommended!"

"I cant believe how quickly they got this done for me! The step-by-step communication was awesome, the service was lightning fast and the end product CDs were excellent! I wish Id known about them sooner!"

"I bought an old album knowing one day I would find someone to transfer it to a CD.It took me two years to find Cassettes2CDs. Awesome Company. It was worth the wait. Thanks Guys"

"I was very nervous about sending the only recordings of my important performance (20 years ago) through the mail...but my fear of degradation of the recording ultimately triumphed and I let them go. I was pleased to recieve an email upon reciept of the package and every day thereafter updating me on the progress. When the recordings were returned, I was very satisfied with the results. In my experience, the small risk involved was worthwhile for the improvement in sound quality and archival possibilities. Thanks a million!"

"Very informative, instant update on all action taken. May well be the best in terms of customer attentiveness. Superb company."

"What a wonderful, affordable gift for my mother to have her favorite albums converted to CDs. The cds were excellent, the turnaround time from the time I shipped to the time I received the final product was extremely FAST! The price was right and the communication was top rate! I highly recommend this company. I am very pleased!"

"Appreciate the manner in which we were kept informed (also the breezy style of communication!) of the progress."

"Most on-line companies dont answer questions personally. I e-mailed Cassettes2CDs with a question and my phone number. They called me back the same day and explained in detail the answers to my questions. Consumer Reports says that for a service like this you can expect to pay between $6 and $12 per tape. This company charges on the lower end of that spectrum, which shows me that they are fair about their pricing. If you need to convert tapes to a digital format, Cassettes2CDs is the way to go."

"I was so happy to find this company! The service was quick and easy- everything arrived on schedule and the quality of my audio tape to CD transfer was great. -JHH, Portland OR"

"I am extremely happy with this company. They deliver exactly what they say they will, they are informative and upfront about what they will and will not do. The communication is excellent. I am so thrilled to know that they received my item and when its on the way. Most companies just keep you guessing. They are doing a great job. I will recommend them to everyone I know."

"A wonderful service that I will use over and over. Also I intend to refer them to all my friends."

"These are guys know what they are doing. I had absolutely no problems and they were fast, and they shipped the new CDs directly to my mother. Also, they were easy to reach by phone, professional, and courteous. I couldnt be more pleased and will use them in the future."

"They provide a super, specialty product with great service and quality in EVERY way. I would recommend them to anyone and plan on using them again for more conversions."

"I originally was very hesitant to purchase this service online because I knew nothing about how it works and if the people are company is reputable. But after seeing the results, I am more than happy that I did. Great follow through. I would definitely come back as I still have hundreds of cassette tapes left."

"This is a great company. They are so nice, and so professional, and delivery exactly as they promise."

"I found your service to be extremly well. The turn around time was very fast and the quaility was exceptional. I was egar to receive a notice from you informing me that you had received my recordings. That never happened. I was indeed surprised when my door bell rang, twelve days later with my C.D.s. Thank you so much for giving me the chance to sing along to songs which up untill now, were only in my memory. You guys rock!"

"These guys are great. I had first sent my group of cassettes to another company that professed to have the best speed, customer service and pricing. My order sat with them for at least three weeks before I got an e-mail stating they hadnt started my order due to staffing issues. When I got my order back more than a couple weeks later, they hadnt even done the transfers! No explanation, but my guess is that since the majority of my order was home-made cassettes 90 to 110 minutes in length (mostly a compilation of vinyl and other cassettes I own) that they didnt want to hassle with it. I immediately turned around and sent these out to Cassettes2CDs and had everything back to me as advertised within two weeks! The daily status updates as your order is worked on by them is great too."

"This is the seconds time that I have used this merchant. They provide and exceptional service exceptionally. Thanks once again guys."

"I ask Cassettes2CDs to transfer 2 cassettes into CDs on April 17. I got them back on April 30 converted in absolutelly new CDs.The complete prosses including shipping took little less then two weeks. Amazing. The moment they received my cassettes, they send me an e-mail, when they started the transfer, when they finished it, when they shipped it back to me sent a confirmation number. They sent e-mails informing of every steps of my order all the way throught. This was a very ease, pleasent, stress free transaction and very rewarding because now I am enjoying my favorite music from my new CDs. All thanks to Cassettes2CDs. Customer services, the best. I will use their services again and I will highlly recomend it to friends and family who want to keep their One of a kind music converted to a brand new and long lasting CD. A+ merchant. super happy with."

"I trusted this merchant with a few dozen irreplaceable home recordings and my trust was well rewarded. Their instructions were thorough, their daily e-mail updates informative and comforting... As a customer in this impersonal age it is so rare to receive that kind of feedback, and it meant a lot to me, especially as it was my precious "babies" they were transcribing. From the time I mailed the package of tapes to the time the CDs (and original tapes) returned to my doorstep was just two weeks, including shipping both ways. They are a small, tidy operation, professional and clearly dedicated to their work. Good rates too. I highly recommend them!"

"I was very pleased with the customer service provided by Cassettes2CDs. I was continually kept up-to-date on the progress of my order. Turn-around time was very fast. I plan on using Cassettes2CDs to do more dubbing for me in the future."

"Wow! I was really impressed with these guys! They periodically sent emails letting us know the progress on our order, and once again when it was shipped. The shipment arrived in excellent condition, very quickly. These people are awesome (so is their doggie!)!"

"THEIR RESPONSE TO MY QUESTIONS, ETC. WAS GREAT! THE TIME TO COMPLETE MY ORDER WAS FANTASTIC. THE FINISHED PRODUCT WAS ABOVE MY EXPECTATIONS. I DEFINITELY WILL SEND THEM MORE BUSINESS."

"They did a really good job---it was an overall positive experience. Their customer service was excellent and I appreciated the frequent updates, because I was worried about sending out material that was important to me and which I had to have back in a timely fashion. Another really good thing is there is no minimum order and that they save a backup until I get the job, and they actually took a check, which is a rarity these days. It saved me a lot of trouble driving into the city and dealing with this. So I would recommend C2CD to anyone who needs their old tapes converted to CDs with a minimum of trouble."

"I was so glad to find this service since I have several LPs that were probably never going to make it onto CD...everything worked out great, communication was excellent, and everything was returned in good shape...plan to use them again in the future...Thank you!"

"The team at Cassette2CDs were very hepful and their customer service was excellent! I requested that several very old tapes be converted to CD for my father. Initially my father was very disappointed at the quality of the work. However, the team at Cassettes2CDs offered another option, at no charge, and he is now very happy. Thank you."

"I am so excited to know that I will have these CDs for a long time, the cassettes mean alot to me and I know they can break at any time. Thank you so much for all your help!!!"

"Service was fast, the updates were timely and informative, the CDs are of superb quality (amazingly so, for such old tapes), and they even went through the trouble of copying a foreign language on the tape covers word for word to the CD labels. Good job."

"Loved the daily email updates!!"

"Excellent service! All 10 CDs are perfect. They play well with great sound. The staff kept me informed of progress and shipment all the way through the process. I recommend them without reservation."

"Although the ordering process is a little on the complicated side, my experience was ultimately a pleasant success. This is a somewhat unique business and especially valuable in the iPod age. I was able to get some old school records not available on CD converted to digital files so that I could take them anywhere I want to go. The daily E-mail status reports given once an order arrives at Cassettes2CDs are very helpful FYIs. More than I wouldve expected. I had a glitch in one file that was returned to me, but once I informed the company, they quickly rectified the problem and covered the additional shipping cost without complaint or hassle. Thats customer service that is rare indeed. Much appreciated."

(Awwwwww.... --Craig)